About OnionVPS
What is your uptime SLA?
Short answer
99.99% per instance, measured monthly on network and hypervisor availability. Breaches earn automatic service credits on a published scale: 10% below 99.99%, 25% below 99.9%, 50% below 99.5% and 100% below 99%. Observed availability across the fleet over the last twelve months was 99.993%.
The SLA covers what we control: the network, the hypervisor and the control plane. It does not cover your operating system, your application, or a firewall rule that locked you out — no provider SLA does, and any that claims to is not describing something it can measure.
Credits are applied automatically once a breach is confirmed, without you having to claim them.
See also: Hypervisor · SLA
6 answers in About OnionVPS
- What is OnionVPS? OnionVPS is an offshore VPS hosting provider founded in 2020 and incorporated in Seychelles. It sells KVM virtual servers in 138 locations across 116 …
- How long has OnionVPS been operating? Since 2020. The first region was Panama City; Zurich, Amsterdam, Frankfurt, Hong Kong, Singapore, New York and Ashburn followed in the same year. The …
- What makes OnionVPS different from other VPS providers? Four things: no identity verification of any kind, crypto-only payment with no card or bank involved, 138 locations in 116 countries including genuine…
- How do I contact support? Through the encrypted ticket desk in the control panel, by email to [email protected], or over Telegram and XMPP. Support is staffed 24/7/365 and t…
- Is OnionVPS a legitimate hosting provider? OnionVPS is a registered Seychelles International Business Company operating since 2020, running its own AS200558 network with transit from Cogent, Lu…