Crypto payment
Can I get a refund if I paid in crypto?
Short answer
Yes. First orders carry a seven-day money-back guarantee: tell us within seven days of provisioning and we refund in full to an address you nominate, in the coin you paid with or in an equivalent. After seven days the term runs to its end. Service credits under the uptime SLA apply separately and are not time-limited.
A crypto refund is initiated by us rather than reversed by a bank, so it needs a destination address from you. Refunds are usually sent within one business day of the request.
Because there are no chargebacks, we can price the service lower than card-accepting providers, who carry both processing fees and fraud losses. The seven-day window is the deliberate trade-off for that.
See also: Provisioning · SLA
7 answers in Crypto payment
- Can I pay for a VPS with cryptocurrency? Yes — at OnionVPS it is the only way to pay. Checkout accepts 20 cryptocurrencies across more than 15 networks, including Bitcoin, Monero, Litecoin, E…
- Which cryptocurrency is best for paying for hosting? Monero for privacy — it hides sender, receiver and amount at the protocol level. USDT on TRON for cost and price stability, since the fee is cents and…
- How do I pay for a VPS with Monero? Choose a plan, select XMR at checkout, and an invoice appears with a fresh Monero address, the exact amount and a QR code. Send from any Monero wallet…
- How do I pay for a VPS with Bitcoin? Select BTC at checkout and an invoice appears with a fresh address, an exact amount and a locked rate valid for 90 minutes. Send from any wallet, incl…
- Is paying with cryptocurrency anonymous? It depends entirely on the coin. Monero is private by protocol design — amounts and parties are hidden. Bitcoin, Litecoin and Ethereum are pseudonymou…
- How long does a crypto payment take to confirm? It varies by chain: Solana and TON confirm in under a minute, TRON in about a minute, Litecoin in around ten minutes, Bitcoin in roughly twenty and Mo…